Taxi Dispatch Services
The Pinnacle of Trust and Reliability
In every business, unique needs demand unique solutions. Enter The Game Cloud Studios, your go-to
partner for outsourcing services, taxi booking, and efficient dispatching with a touch of out-of-office
accessibility. Our business partners experience up to 80% savings in staff wages expenses by outsourcing
their telephone bookings and dispatching to us
Key Roles:
- Telephonist
- Controller
- Dispatcher
Since our inception in 2018, The Game Cloud Studios has been a front-runner in providing contact center
solutions and BPO services across various industries, from transportation to virtual assistance and
technical support. Evolving from serving small and medium-sized businesses in a traditional
brick-and-mortar system, we’ve grown into an international company with a global footprint, catering to
clients and employees worldwide in over 10 countries and nearly 10 languages
Telephonist Services:
Our skilled telephonists handle diverse communication forms, from calls to written messages, employing
cutting-edge customer experiences through phone, email, chatbots, or live chat. Our tasks range from
general customer service to specialized functions like taxi booking services, taxi outsourcing services,
taxi dispatching, technical support, information line operations, order taking, telephone inquiries, database
creation, and customized sales activities
Driver and Customer Satisfaction:
Happy drivers equal happy customers, fostering business growth. We emphasize providing incentives,
awards, and positions that maximize driver earnings, translating to satisfied customers who become repeat
clients and job security for happy drivers.
As part of our solutions, we leverage the latest contact center technologies, including real-time voice
analytics, agent profile-based call routing, interactive direct message activities, and integration with
next-gen platforms like Messenger, WhatsApp, Viber, and more. Our commitment lies in delivering
top-notch customer support services tailored to individual needs.
Controller Services
Outsourcing customer support for technically diverse products is a cost-efficient solution for manufacturers and distributors. Our highly trained contact center controllers with professional communication skills handle customer service, complaints, and administrative tasks, mirroring the efficiency of in-house staff. Our agent profile-based call routing system ensures that customers’ queries are directed to controllers with the most expertise in the respective area Embrace efficiency and excellence with The Game Cloud Studios – your partner in elevating customer experiences and optimizing business operations
Get In Touch With Us
Send Us A Message
Please reach out to us to explore how our company can assist you in expanding your online business presence.
Phone
+1 (270) 714-6279
info@thegamecloudstudios.us
USA Office
30 N Glould St Ste R Sheriden, WY 82801
Phone
+442080512180
UK Office
138 Eswyn Road, London, England, SW17 8TN